01Cancellation Policy
At Oyello, we strive to provide flexible and transparent subscription management for all our users. This Cancellation Policy explains how you can cancel your subscription, what happens after cancellation, and how billing is affected.
021. Subscription Cancellation Process
You may cancel your Oyello subscription at any time through your account dashboard or by contacting our support team. Once you initiate cancellation, your request will be processed immediately, and no further billing cycles will be initiated unless you reactivate your subscription.
032. Billing and Access After Cancellation
After cancellation, you will continue to have access to all subscribed features until the end of your current billing cycle. Oyello does not provide partial refunds for unused time unless explicitly stated in our Refund Policy.
- No future charges will be applied after cancellation
- Access remains active until the subscription period ends
- Downgrades or feature restrictions may apply after expiry
043. Immediate Termination by Oyello
Oyello reserves the right to suspend or terminate your account immediately without prior notice if you violate our Terms of Service, engage in fraudulent activity, or misuse the platform.
054. Reactivation of Subscription
You may reactivate your subscription at any time after cancellation. Reactivation may be subject to current pricing, updated plans, or feature availability at the time of reactivation.
065. Data Retention After Cancellation
After your subscription ends, your data may be retained for a limited period as per our Privacy Policy. After this period, data may be permanently deleted unless required for legal or compliance purposes.
076. No Cancellation Fees
Oyello does not charge any cancellation fees. However, previously paid subscription fees are non-refundable unless covered under specific exceptions in our Refund Policy.
087. Contact and Support
If you face any issues while canceling your subscription or need assistance, you can contact our support team at support@oyello.com. We aim to respond promptly to all cancellation-related queries.