O y e l l o.
Official Documentation

Refund Policy.

Last Updated: July 7, 2025

Version 2.5.0 (Global)

01Refund Policy

This policy outlines conditions for refunds.

021. Subscription Fees

All subscription payments are generally non-refundable.

032. Exceptions

  • Duplicate payments
  • Technical billing errors

043. Cancellation

You may cancel anytime, but refunds are not guaranteed.

054. Processing Time

Approved refunds are processed within 7–10 business days.

065. Contact

Email support@oyello.com for refund requests.